vitAI — the AI-based platform for doctors, clinics, and online consultation.Explore the platform
vitAI

vitAI Address Reader

Stop typing addresses, take a photo instead

Point your phone at the order form: recipient name, phone, address and postal code are read out and land in a tidy table. At the end of the day, hand the whole lot over as one spreadsheet for the postal system. Built for shops and postal counters sending dozens of parcels a day.

What it does

It takes the typing off your hands

One photo is enough

A handwritten form, an invoice, a note on scrap paper — no scanner, no standard template. The photo you just took on your phone is all it needs.

Phone numbers and postal codes

One wrong digit is one returned parcel, so digit reading is tuned separately for Persian handwriting — where 4 and 6 look most alike.

Excel export

A whole day of orders leaves as one spreadsheet, and that same file goes into the postal system — nothing gets re-keyed row by row.

Nothing on your computer

It all happens on the phone, over the phone's own connection — Android through the app, iPhone through the web version. No server in the shop, no software on a PC.

Get the app

Grab the app and install it on your phone

Installing on an Android phone takes seconds, and nothing lands on your computer. Then you sign in with your mobile number — the same one you buy a subscription with.

Three warnings stand in the way, because the app does not come from Google Play — all three are harmless

  1. 1

    While downloading, the browser warns that this kind of file can harm your device. Choose "Keep". That sentence appears for anything not coming from Google Play, not about this file in particular.

  2. 2

    Open the downloaded file. The phone will say it is not allowed to install apps from this source; tap "Settings", turn the permission on for your browser, and come back.

  3. 3

    Finally Play Protect warns about an unrecognised app. You must choose "Install anyway" — Google calls every app installed outside the store unrecognised, even a healthy one. Choosing "Do not install" cancels the installation and you start over.

The app is published outside Google Play for now and downloads straight from our own server, which is what produces those warnings. If you get stuck anywhere, send us a message — we will see it through with you.

On an iPhone? There is a web version

iPhone only

An iPhone installs nothing from outside the App Store, so the web version takes its place: the same app, with no install and none of the warnings above. Open the page in Safari and pick "Add to Home Screen" from the share menu; after that it opens full screen with its own icon.

The camera, the reading and the Excel export all work the same. It just has to be done in Safari itself — the in-app browsers in Instagram and Telegram have no add-to-home-screen option.

This button only opens on an iPhone. On Android, install the file above instead — it is the same app, with the full camera and storage the browser cannot wipe mid-shift.

Working as a team

Several people scanning, one subscription spent

You do not need a separate subscription for every colleague. Add their mobile number to your account and they sign in on their own phone, with their own number, spending the quota you already bought. Built for postal counters and shops with more than one person behind the desk.

One quota, shared

Everything your operators scan comes off this same subscription, and the usage counter in your account always shows the whole team's work — not several separate accounts to keep track of.

Everyone with their own number

No password changes hands and no phone gets passed around: the sign-in code goes to the operator's own handset, and the device list shows whose phone is whose.

You stay in charge

Buying, renewing and invoices belong to the account owner; an operator scans and sees the quota, nothing more. Remove them from the list whenever you like and access closes on the spot.

Adding an operator, step by step

  1. 1

    Sign in to your account

    Sign in here with your own number and open the "Operators" section further down the account page. Only the account owner sees it.

  2. 2

    Enter your colleague's number

    Type their mobile number and press Add. A seat on your plan is taken there and then — there is nothing for them to accept.

  3. 3

    They sign in to the app

    They get a text saying which number added them. They install the app on their own phone and sign in with their own number; the code arrives on that handset.

  4. 4

    Work begins

    From their first photo, their scans come off your quota and their phone appears in your device list. To cut access, just remove them from the operator list.

Manage operators

How many operators you may have depends on the plan you bought, and you take one of those seats yourself; even the free trial has room for one colleague. If your colleague has used the app on their own before, you are asked to confirm before they are added.

Pricing

Pick the plan that fits

Your first sign-in comes with 10 free images.

Basic

675,000Toman

plus 10% VAT

  • 1,500 images
  • 30 days
  • up to 2 devices at once

For an office shipping around 50 parcels a day.

Buy and activate

Standard

1,760,000Toman

plus 10% VAT

  • 4,000 images
  • 30 days
  • up to 3 devices at once

For a shop shipping around 130 parcels a day.

Buy and activate

Pro

3,400,000Toman

plus 10% VAT

  • 8,000 images
  • 30 days
  • up to 4 devices at once

For a centre with several operators and a few hundred parcels a day.

Buy and activate

Postal centre

8,200,000Toman

plus 10% VAT

  • 20,000 images
  • 30 days
  • up to 5 devices at once

For a high-volume postal centre — hundreds of parcels a day, several operators.

Buy and activate

Pricing is indexed to the US dollar and is revised as the rate moves. The price paid at purchase is locked for that period and is unaffected by any revision; subsequent top-ups and renewals are billed at the rate in effect on the day.

Guide and common questions

Everything worth knowing before you buy

The day-to-day of using the app, in a few sentences: from taking the first photo to the spreadsheet you hand to the postal system. If your question isn't here, ask — we answer the same day.

Where do I start?

Install the app on an Android phone — or, on an iPhone, open the web version; both are in the "Get the app" section on this page. Then sign in with your mobile number: a code is texted to you and that's all it takes. From that moment you have 10 free images for two weeks, with nothing to pay. Try them on your own real waybills; if it works for you, buy a plan.

How should I take the photo?

The whole sheet does not need to be in the frame — only the part with the recipient's name and address. Anything outside the frame is never sent at all, and a tighter frame reads more accurately. If the piece you want is long or narrow, the "landscape / portrait / square" buttons reshape the frame to fit it. The rest is simple: hold the phone roughly parallel to the paper rather than at an angle, and keep your own hand or head from casting a shadow across the writing — that single thing causes more errors than anything else. Creased paper, crowded handwriting and coloured forms are all fine.

What if a phone number or postcode comes back wrong?

Tap the row to open the edit screen and fix the digit by hand. Editing costs no quota at all, and you can do it as often as you need. If the whole reading is scrambled, "try again" re-sends the photo — that one counts as a fresh image against your quota, so correcting a single digit by hand is usually the cheaper move.

How do I get the spreadsheet, and where does it go?

At the end of the day, hit "Excel export" on the order list. You get a file with columns for recipient name, phone, province and city, address, postcode, cash-on-delivery and notes — the fields the postal system asks for. Once it's built, your phone's own share sheet opens and you send the file wherever you like: Telegram, email, or saved to the phone's files so you can upload it from the shop computer.

Does it work without an internet connection?

Reading the photo happens on our server, so you need a connection at the moment you scan — the phone's own mobile data is enough. Everything else works offline: the order list stays on the phone, and editing and the Excel export need no connection. If the network drops mid-scan, that row is left marked failed and you pick it up with "try again" once you're back online.

If a photo can't be read at all, does it still cost me?

No. If no answer comes back — the connection drops, or something fails on our side — the unit is returned to your quota straight away and nothing is charged. Only a successful read counts: one where the details actually landed in your list, even if you later fix a digit of it by hand.

I ran out of quota mid-month — now what?

Buy a top-up pack from your account page; it lands on your quota immediately and lasts to the end of the current period. Nothing has to wait for next month. Top-ups are for the month that turned out busier than usual. If you run out every month, the next plan up costs less for the same number of images.

How many people can work off one subscription?

As many as your plan allows, and you count as one of those seats yourself. Add a colleague's mobile number under "operators" in your account; they install the app on their own phone and sign in with their own number. Every scan comes off that one quota, and buying and renewing stay yours alone. Remove them from the list whenever you like and their access closes on the spot.

Still stuck? Write to us

Photos are not stored

The image is passed to the model for that one request and then dropped: neither the photo nor the text pulled out of it stays on our server. The only thing we keep is the counter for your subscription's usage.