Stop typing addresses, take a photo instead

Install the app on an Android phone — or, on an iPhone, open the web version; both are in the "Get the app" section on this page. Then sign in with your mobile number: a code is texted to you and that's all it takes. From that moment you have 10 free images for two weeks, with nothing to pay. Try them on your own real waybills; if it works for you, buy a plan.

The whole sheet does not need to be in the frame — only the part with the recipient's name and address. Anything outside the frame is never sent at all, and a tighter frame reads more accurately. If the piece you want is long or narrow, the "landscape / portrait / square" buttons reshape the frame to fit it. The rest is simple: hold the phone roughly parallel to the paper rather than at an angle, and keep your own hand or head from casting a shadow across the writing — that single thing causes more errors than anything else. Creased paper, crowded handwriting and coloured forms are all fine.

Tap the row to open the edit screen and fix the digit by hand. Editing costs no quota at all, and you can do it as often as you need. If the whole reading is scrambled, "try again" re-sends the photo — that one counts as a fresh image against your quota, so correcting a single digit by hand is usually the cheaper move.

At the end of the day, hit "Excel export" on the order list. You get a file with columns for recipient name, phone, province and city, address, postcode, cash-on-delivery and notes — the fields the postal system asks for. Once it's built, your phone's own share sheet opens and you send the file wherever you like: Telegram, email, or saved to the phone's files so you can upload it from the shop computer.

Reading the photo happens on our server, so you need a connection at the moment you scan — the phone's own mobile data is enough. Everything else works offline: the order list stays on the phone, and editing and the Excel export need no connection. If the network drops mid-scan, that row is left marked failed and you pick it up with "try again" once you're back online.

No. If no answer comes back — the connection drops, or something fails on our side — the unit is returned to your quota straight away and nothing is charged. Only a successful read counts: one where the details actually landed in your list, even if you later fix a digit of it by hand.

Buy a top-up pack from your account page; it lands on your quota immediately. Nothing has to wait for next month. A pack buys images, not time: it does not move your subscription's end date, and it is spent from the same single quota as everything else. Top-ups are for the month that turned out busier than usual. If you run out every month, the next plan up costs less for the same number of images.

Not if you renew before your subscription's end date. Whatever is left is added to the new period, and you don't lose the days you already paid for either: the new end date is counted from the end of the old period, not from the day you buy. Renewing early costs you nothing. But if the subscription does reach its end date un-renewed, the remaining images are gone and the next purchase starts from zero. We say that plainly here, because by the time it has happened there is nothing to be done about it. The same rule covers top-up packs — it is all one meter. Your end date and remaining quota are always shown on your account page.

As many as you need — there is no cap on operators. Cost is counted per image rather than per person, so a five-operator office and a one-operator office that scan the same amount pay the same. Add a colleague's mobile number under "operators" in your account; they install the app on their own phone and sign in with their own number. Every scan comes off that one quota, and buying and renewing stay yours alone. Remove them from the list whenever you like and their access closes on the spot.